The importance of communication technology in people's lives and for economic and social development is growing all the time. As a result, Telecom Italia plays a primary role in the affairs of the countries where it operates.
Even though telecommunication is a low environmental impact sector,
sustainable companies have a duty to do everything they can to reduce their environmental footprint.
This awareness leads to all the initiatives implemented by Telecom Italia.
The Group's contribution
to society and the environment
The contribution a big telecommunication company can make to the community
in terms of sustainability is invaluable. It includes overcoming the digital divide,
introducing innovations to improve people's quality of life, protecting and ensuring the security of communications,
offering services and products that contribute to reducing the environmental impact.
Managing social risks
Breaches of network security and privacy systems; use of telecommunication services
to harm the mental and physical well-being of children; digital divide.
These are some of the social risks most commonly associated with running
a telecommunication business and which Telecom Italia is strongly committed to fighting.
Managing environmental risks
At Telecom Italia, specific Business Continuity strategies and procedures carefully
consider and monitor the risks that external environmental conditions can present
for business continuity (including: earthquakes, flooding and precipitation,
particularly caused by climate change).
The Business Continuity
The Telecom Italia Group's Business Continuity Management System follows the guidance provided
by the ISO 22301 standard, which emphasises, among other things, the importance of understanding
the needs of stakeholders, in terms of Business Continuity; introducing controls to deal with disruption caused by accidents,
evaluating the effectiveness of the business continuity management system.
In order to ensure respect for Human Rights in its operations, for many years now Telecom Italia has adopted the UN framework on Business & Human Rights.
In this context, Telecom Italia also considers those rights that are typical of the information society, including the right to have access to information, the right to privacy and online security.